Quality Assurance

Student working on a laptop

For the University of Suffolk, maintaining and enhancing the quality of our provision is paramount. It is not enough for our students to gain awards which are consistent with the standards expected of the higher education sector - we want them to have the best possible learning experience on the way. This means listening to our students and working with them to continuously improve what we do. 

It is important for the University of Suffolk to ensure that what we deliver aligns with the standards expected of higher education in the UK. We do this by making sure that we are regularly scrutinised by academics from elsewhere in the university sector who are able to offer valuable advice on our provision. This includes regular feedback from the external examiners appointed to each of our courses and external input in the development and ongoing review of our courses. In addition, where appropriate, we have sought external accreditation of our courses by professional bodies. Extensive input from employers also serves to ensure that our provision is vocationally relevant and improves the employability of our graduates. 

Meet the Quality Team

Laura Pennie

Laura is Deputy Academic Registrar and is an active member of the Association of University Administrators (AUA), and the Academic Registrar's Council (ARC).

Laura Pennie staff profile photo

Alison McQuin

Alison is responsible for developing, managing and supporting policies and procedures for maintaining academic standards.

Alison McQuin staff profile photo

Jennie Dunn

Jennie is the Quality Manager within Registry Services.

Jennie Dunn staff profile photo

Naomi Moran

Naomi is Quality Manager.

Naomi Moran staff profile photo

Vicky Smith

Vicky is a Quality Manager

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Helen Smith

Helen is co-ordinator for the Quality; Office for Student Appeals Complaints and Conduct; Assessment; Graduation; and the Student Records teams.

Helen Smith staff profile photo

Dinah Cowan

Dinah joined Registry Services in July 2023 to support the Quality Manager and lead an effective programme of internal audits.

Dinah Cowan staff profile photo

For enquiries, please contact: quality@uos.ac.uk