CPD/Short Course

Insights into Counselling

Introductory online course

Group of chairs
Course details table
Duration: This course runs for ten sessions.
Date: 2 October 2023 - 4 December 2023
Location: Online
Cost: £400


Counselling skills can help you gain insight into how to interact effectively with others.

On this course you will learn the basic counselling skills, such as how to accurately reflect back what the person is saying, summarising and asking open-ended questions. This involves using what are sometimes called the 'core' conditions. These conditions involve being genuine in our interactions with others and expressing empathy and unconditional positive regard.

You will begin to develop the ability to be with the person without introducing your own agenda, to accept on their terms what they are saying, and at the same time to be genuine in the person you are. 

In Ipswich we recommend attendance at the Insights course. This introduction provides a valuable initial training in counselling skills. It will appeal to those who wish to develop greater sensitivity to human relationships, to become more self-aware and to improve their communication skills

  • Creating and maintaining a working contract 
  • What counselling is and is not 
  • Relating counselling skills to our daily lives 
  • Ethics and values 
  • The Therapeutic Relationship 
  • Boundaries and containment 
  • Philosophy of Humanistic Practice 
  • Core Conditions Acceptance, Empathy & Genuineness 
  • Presence 
  • Effective Listening 
  • Non-verbal communication 
  • Reflecting 
  • Paraphrasing 
  • Using questions 
  • Difference and diversity 
  • Developing own counselling skills 


Course Staff

Richard Cooper

Richard Cooper is a UKCP Registered Psychotherapeutic Counsellor and Lecturer in Counselling at the University of Suffolk. He also has a small private practice.

Fees and Funding


Further Information

* Please note, UOS Alumni and members of Suffolk Chamber of Commerce receive a 10% discount

Business Engagement Knowledge exchange funding opportunities