Claire currently manages the Operations Team within External Relations, this role supports the key functions within External Relations, maximising recruitment and conversion. Claire's focus is around enhancing the applicant experience from initial contact to induction and this supported through the Operations Team work with the Student Ambassador Scheme, the Applicant Portal and external course information.
Claire has worked within the HE sector since 2005, first at Suffolk College and then with the University of Suffolk, much of her experience is recruitment and Admissons based.
Claire is also an active member of the Association of University Administrators (AUA).
Before joining in 2005 Claire gained a BA (Hons) French and Spanish from the University of Leicester. Claire spent the third year of her degree course studying in Salamanca, Spain and Le Mans, France as part of an ERASMUS exchange programme.