You are here

Contact us

1:1 bookable appointments can be made with your Disability and Wellbeing advisers and your Disability and Mental Health Advisers as required.

Applicants and pre-entry students should book an appointment via the infozone on 01473 338833, by emailing or in person.

Appointments are scheduled in 45 minute slots. 

Cancellations must be received 24 hours before the appointment time.

Before booking an appointment, please read our FAQ’s which may help to resolve your query. If you are unsure about whether or not to make an appointment, or who is best to speak with, please speak to an Infozone adviser.

If you feel you are in a mental health crisis, or you are concerned about the safety of someobody else and need urgent help you should see your GP or attend A&E.

Emergency contact details can be found here:


If you would like to see an adviser, please book via the links in the below accordians:


Disability and Wellbeing Advisers (Ipswich)

Disability and Wellbeing advisers (Ipswich)

Chloe Sage and Sarah Arch

The disability and wellbeing advisers can help with a range of study and personal difficulties. The advisers will offer practical and pastoral support, and can signpost to specialist services.

Your disability and wellbeing adviser can help with:

•             Organising study support (also known as Reasonable Adjustments)

•             Applications for Disabled Students’ Allowance (DSA)

•             Extenuating circumstances

•             Complaints and appeals

•             General wellbeing advice

•             Managing stress and adapting to change

•             Health and wellbeing awareness

•             Pastoral support

•             Signposting for specialist support

•             Referral for dyslexia assessment and specialist support

•             Explaining your options when making important decisions about your study

•             Supporting you to communicate your study support needs with tutors

Disability and Mental Health advisers (Ipswich)

Disability and Mental Health advisers (Ipswich)

Cari Longhurst and Emma Wigzell


Disability and Mental health advisers can offer support and information if you are worried about your mental health or if you have an ongoing mental health condition which affects your ability to study.

The mental health advisers are experienced mental health professionals who can provide brief interventions, including 1:1 sessions, groups and workshops.

Mental health advisers can help if you are experiencing the following:

•             Mental health conditions such as depression, anxiety, bipolar disorder or psychosis

•             Difficulty with memory and concentration which is having a negative impact on your ability to study

•             Lack of motivation or difficulty attending lectures

•             Severe difficulty with organisation and time management

•             New mental health symptoms eg. low mood or feelings of panic

The mental health advisers can also help by:

•             Supporting you to explain your needs to tutors

•             Make reasonable adjustments to teaching and assessment to help you access the course

•             Offer advice on maintaining a healthy work life balance

•             Support you to apply for Disabled students’ allowances which may fund specialist support and equipment

•             Health and wellbeing awareness

•             Signposting for specialist support

•             Explain your options when making important decisions about your study

•             Support with complaints and appeals

Learning differences and accessibility assessors:

Learning differences and accessibility assessors:

Liz Suddell 

Sue Wright

Students based at one of the learning network centres should contact your local student serves team at college

West Suffolk College 
Tel: 01284 716426

East Coast College (Lowestoft and Great Yarmouth)
Tel: 01502 525069

Suffolk New College:
Tel: 01473 382738