Claire Reynolds

Claire is an imaginative, creative, and an enthusiastic person with a curiosity around how technical things work. This also helps spark the interest to learn IT which helps to keep up with constant changes and releases of new hardware, software, and systems in the IT industry.

Having started their career in retail Claire found themselves drawn to computers more then anything else and focused on selling computers and related products. This sparked a love for how they worked and what they could do in a home and work environment. Some of Claire’s retail roles involved offering basic troubleshooting support which put the love of IT into focus. Soon after Claire started working as 1st line service desk support and climbed into a IT Technician role. They have learned a lot over 11 years of working in the IT industry and has seeing how small and large changes in can impact everyday life both at work and at home.
Having experienced all this Claire has found their area of most interest is the Microsoft 365 admin ecosystem due to how much it can do behind the scenes and how much it keeps changing which means constantly learning to be able keep up. With Claire’s new role, they can help utilise Microsoft 365 across the University of Suffolk.