Kaceigh joined University of Suffolk in 2012 as part of the Registry team, before moving into the role of Infozone Adviser in 2013. Kaceigh's main areas of work involve providing advice and information to students, prospective students, staff and the general public on a range of the university Professional Services. She has recently completed an MA in Childhood and Youth Studies at University of Suffolk, which she studied alongside her full-time role in the Infozone.
Prior to joining the university, Kaceigh worked for the Students' Union at Swansea Metropolitan University. Kaceigh graduated from Swansea Metropolitan University in 2010 with a BA (Hons) in Public Services.