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Student Experience & Engagement Officer (Ref: 020)

Salary range: 
£23,754 to £26,715 pa, pro rata

Required 0.6 FTE (3 days per week) over 40 weeks per year (term time)

At the University of Suffolk, we are committed to the continual enhancement of the student experience. The role of Student Experience and Engagement Office is a brand new role, one which will work as part of the University’s Centre for Excellence for Learning and Teaching.

The role holder will will play a central role in supporting course teams and professional services staff in understanding barriers to learning and engagement from the student perspective, and in finding timely and effective solutions. Using data and narrative gathered through the learner analytics platform and a range of student voice fora, the role holder will gather an analyse feedback to support the University’s ongoing commitment to enhancing student experience.

This post will work across 40 weeks in the academic year, contribute to initiative falling under the University plan for Access and Participation, and contribute to the Student Experience Group.

For an informal conversation about the roles please contact Ellen Buck, Director of Learning and Teaching

Closing date: Wednesday 30th September 2020 – noon

Interviews to be held w/c 12th October 2020

We are actively committed to growing and supporting a diverse workforce and welcome applications from all backgrounds and communities. We particularly welcome applications from black and ethnic minority candidates and from candidates with a disability who are currently under-represented within our workforce. 

We consider flexible working requests for all our vacancies.

Closing date: 
Wednesday, September 30, 2020 - 12:00

How to apply:

  1. Read the Guidance Notes and Privacy Notice
  2. Fill in the Application Cover Sheet
  3. Fill in the Equal Opportunities Monitoring Form
  4. Attach a curriculum vitae and a covering letter setting out clearly how you meet the essential and desirable criteria for the post

EITHER return them as Word (.doc) or Rich Text Format (.rtf) attachments by email to including the post title and reference number in the email subject heading
OR by post to:

The Human Resource Team
University of Suffolk
Waterfront Building
Neptune Quay
Ipswich IP4 1QJ

After submitting your application, if you have not heard from us before the interview date shown, please assume you have not been shortlisted for interview.

If you would like to request support or ask questions about any of our vacancies, or us as an employer, please contact us via the email above or by telephoning 01473 338351.

If you would like to view any documents in larger font, please do get in touch using the contact details above.