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Student Experience Ambassadors (Ref 036)

Salary range: 
£18,342 per year, pro rata

NB these posts are only open to students of University of Suffolk who graduated in year 2019-20

Required 0.8 FTE (equivalent to 4 days per week), 30 weeks term time only, for one year fixed term.

At the University of Suffolk, we are committed to the continual enhancement of the student experience. We are really excited to be able to advertise seven, new fixed term roles which are open for students of the University of Suffolk who graduated from their degree programmes in the academic year 2019-2020. These posts will work in close partnership with our students, teaching and support staff and of course our Students’ Union.

The focus of your work will be in providing a first point of contact to students for a broad range of issues, with a focus on collaboratively finding solutions.  This will include organising and holding student feedback events, collation of feedback received through a variety of sources, including the National Students Survey, our Online Feedback Tool SOFIA and through your own ‘surgeries’, as well as signposting to further support as needed.

We are looking for 7 individuals who are enthusiastic and self-motivated, able to think creatively and can communicate clearly and concisely. The posts will run across the duration of academic year 2020-2021. Full support and training will be provided.

For an informal conversation about the roles please contact Ellen Buck, Director of Learning and Teaching

Closing date: Wednesday 30th September 2020 – noon

Interviews to be held w/c 12th October 2020

We are actively committed to growing and supporting a diverse workforce and welcome applications from all backgrounds and communities. We particularly welcome applications from black and ethnic minority candidates and from candidates with a disability who are currently under-represented within our workforce. 

We consider flexible working requests for all our vacancies.

Closing date: 
Wednesday, September 30, 2020 - 12:00

How to apply:

  1. Read the Guidance Notes and Privacy Notice
  2. Fill in the Application Cover Sheet
  3. Fill in the Equal Opportunities Monitoring Form
  4. Attach a curriculum vitae and a covering letter setting out clearly how you meet the essential and desirable criteria for the post

EITHER return them as Word (.doc) or Rich Text Format (.rtf) attachments by email to including the post title and reference number in the email subject heading
OR by post to:

The Human Resource Team
University of Suffolk
Waterfront Building
Neptune Quay
Ipswich IP4 1QJ

After submitting your application, if you have not heard from us before the interview date shown, please assume you have not been shortlisted for interview.

If you would like to request support or ask questions about any of our vacancies, or us as an employer, please contact us via the email above or by telephoning 01473 338351.

If you would like to view any documents in larger font, please do get in touch using the contact details above.