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Salary range: 
£17,751 - £20,295 pro rata

We wish to appoint a Receptionist to undertake key front-facing responsibilities as part of the corporate reception function.  The post holder will be the first point of contact for student, staff, visitors and guests, ensuring they are provided with a positive first impression of the University of Suffolk.  You will be required to provide a full and comprehensive customer-focused reception and advisory service, answering all enquiries in a polite and professional manner.

The corporate reception function is central to the smooth running of the Ipswich campus, dealing with visitors, students, staff and enquiries from members of the public, and managing calls made to the central switchboard. This is an exciting and busy environment where customer service and a positive attitude are crucial.

The successful candidate will have a proven commitment to delivering customer service of the highest quality. You should enjoy working in a progressive environment and be willing and able to learn new skills, whilst having a flexible approach to work. Applicants must be able to develop good working relationships with a wide variety of people across the organisation and externally. Excellent organisational and communication skills are essential.

Closing date for applications: Monday 25 February 2019, 12:00 noon.

Interview date: Monday 11 March or Tuesday 12 March 2019.

We are actively committed to growing and supporting a diverse workforce and welcome applications from all backgrounds and communities. We particularly welcome applications from black and ethnic minority candidates and from candidates with a disability who are currently under-represented within our workforce. 

We consider flexible working requests for all our vacancies.

Closing date: 
Monday, February 25, 2019 - 12:00

How to apply:

  1. Read the Guidance Notes and Privacy Notice
  2. Fill in the Application Cover Sheet
  3. Fill in the Equal Opportunities Monitoring Form
  4. Attach a curriculum vitae and a covering letter setting out clearly how you meet the essential and desirable criteria for the post

EITHER return them as Word (.doc) or Rich Text Format (.rtf) attachments by email to including the post title in the email subject heading
OR by post to:

The Human Resource Team
University of Suffolk
Waterfront Building
Neptune Quay
Ipswich IP4 1QJ

If you would like to request support or ask questions about any of our vacancies, or us as an employer, please contact us via the email above or by telephoning 01473 338351.

If you would like to view any documents in larger font, please do get in touch using the contact details above.