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HNC International Travel and Tourism Management

UCAS code: 
N810
Institution code: 
S82
Location: 
East Coast College (Lowestoft)

Duration: 

One year

This course is delivered at East Coast College’s Lowestoft campus – a multi-million investment has transformed the campus and the experience for students.

Introduction

Students studying the HNC International Travel and Tourism Management programme are likely to have progressed from a level 3 travel and tourism programme and will have approximately 12 contact hours per week. The year is divided into two 15 week semesters, of which 12 are teaching weeks, with 3 per semester devoted to assessment activities and preparation for Assessment Boards. The contact hours will be a mix of class sessions (lecture, seminar), practical activities, developmental workshop sessions and tutorials. Students will normally be expected to undertake a minimum of a further 20 hours of independent study in an average week, but should be prepared for this to vary based on assignment deadlines and class exercises.

Free use of the on-site college gym.

Course modules

The Contemporary Travel and Tourism Industry

This unit provides students with an opportunity to investigate the various elements of the travel and tourism industry and how they interrelate. On completion of this unit, students will be able to understand the scale and scope of the travel and tourism industry, the determinants of supply and demand, and the current trends affecting and shaping the industry.

Managing the Customer Experience

The aim of this unit is to provide students with background knowledge and understanding of how travel and tourism businesses manage the customer experience from the initial needs analysis through to after sales follow-up. On completion of this unit students can then use this knowledge to provide customer service both within business and services and online contexts to meet required standards.

Professional Identity and Practice

This unit aims to guide students through the process of self-assessment of skills and competences, personal career planning and the application of different learning and development approaches within a work environment. The unit will also give students direction on how to prepare for job applications and interviews in a formalised manner, with the aim of improving career prospects.

The Travel and Tourism Business Toolkit

This unit is designed to provide students with the skills they need to become competent managers in a travel and tourism environment. This will prepare them to understand important principles with regard to performance indicators, both financial and non-financial, human resources management, and other key factors affecting the modern business environment. By the end of the unit students will have developed their business acumen, covering a number of different business activities applied within the travel and tourism industry context.

Leadership and Management for Service Industries

This unit is a Pearson-set unit.  The unit enables students to gain understanding of leadership and management principles, and to review their potential for a career in management in the service sector. After exploring organisations’ structures and cultures, students will learn classical management theories and leadership styles, and how these are applied to managing commercial organisations.

Tour Operations Management

The aim of this unit is to provide students with an understanding of tour operations management, including the stages involved in creating holidays, brochures, methods of distribution and strategic decision-making. Tour operators play a major role in the tourism chain of distribution by providing an essential link between providers of services such as transport and accommodation with package tour customers.

Global Tourism Destinations

This unit provides students with an understanding of the scale, nature and development of tourism at a global level. Students will use statistics to analyse the scale and value of tourism in all global regions. Having identified trends, they will explain these trends, most notably that of continued growth.

Marketing Essentials for Travel and Tourism

This unit is designed to introduce students to the principles of marketing, enabling them to develop a basic marketing plan and to employ elements of the marketing mix to achieve results.  The knowledge, understanding and skill sets that students will gain on successfully completing this unit will enhance their career opportunities, whether setting up their own business or being employed by an organisation.

Career opportunities

This is intended to provide a vocationally-based level 4 programme of study for those seeking progression from level 3 who are seeking to improve their career choices.

On completion of the HNC International Travel and Tourism Management, students may progress their careers in the travel and tourism sector through entering employment, or continuing their studies into specialist pathways at level 5.

The course presents study areas identified as requirements of employers in the local area and beyond to provide a broad skills base to students and equip them for employment or further study.

Fees and finance

2020-21

  • Full-time tuition fee: £6,168 p.a.

Further Information

  • Tuition Fees
  • Financial Support
  • Loans and Grants
  • At University of Suffolk, your tuition fees provide access to all the usual teaching and learning facilities that you would expect. However, there may be additional costs associated with your course that you will need to budget for. 

Facilities and Resources

Travel and tourism programmes are delivered in the main college building.