Two workshops – each of 2 hours duration
Ongoing workplace learning and development is crucial for organisations who want to develop and thrive in today’s marketplace. Employees will benefit from the support of workplace mentors and will be more able to apply their learning because they are being encouraged and assisted on an ongoing basis. In turn this will improve performance at an individual, team and organisational level.
The workshops will be provided online. They will be interactive with a range of activities to ensure that participants are engaged in the learning process. Participants will be encouraged to share their ideas and experiences using the tools offered within the virtual learning platform(s) used. Participants will be encouraged at the end of the work workshop to create personal action plans for applying their learning back in the workplace. In order to maximise the use of the time available, participants will be asked to complete some pre-workshop reading on the topics to be covered.
What will be covered in the workshop:
- What is a mentor? What do they know and what do they do?
- Using tools and techniques to support:
- Definition of expectations and standards
- Workload allocation
- Measurement of success
- Ongoing and continuous learning
- Using a structured conversation to support relationship-building and learning during the mentoring process
- Stages in a mentor-mentee conversation
- Using powerful questions to support learning
- Using listening skills to support learning
- Using feedback skills to support learning
- Managing challenging situations and conversations
- Identifying personal learning from the workshop and action planning for implementation
By the end of this workshop, participants will be able to:
1. Identify the essential skills and knowledge of the workplace mentor
2. Consider the differences between mentoring team members vs managing team members
3. Use tools and techniques to support induction, work allocation and learning
4. Explain the differences between mentoring and other 1-1 relationships (e.g. coaching, line management, counselling)
5. Identify the key stages in the mentoring relationship
6. Use effective questioning, listening and feedback skills during the mentoring relationship
7. Overcome some of the common challenges that may arise during a mentoring relationship 8. Create a personal development plan in relation to their mentoring role
Any individual who is involved in mentoring others, including those who are supporting apprentices in their workplace.
With almost 30 years’ experience in HR and Learning and Development, Jackie’s enthusiasm for what she does is evident every time you meet her – virtually or in person! Since becoming a freelance L&D specialist in 2006, Jackie has worked with organisations across the UK and internationally supporting hundreds of individuals to increase their effectiveness in their working lives.
Jackie has been commissioned multiple times to deliver training for staff at the University of Suffolk and she is held in high regard by those who have benefited from her training and expertise. Jackie specialises in working with current and aspiring leaders and managers.
This will be an interactive workshop with a range of individual, small group and large group activities and exercised designed to develop skills and knowledge. All participants will be encouraged to share their ideas and experiences and to create personal action plans for applying their learning back in the workplace.
Business Development Manager, email@example.com or phone 01473 338075.