Location:
Ipswich
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Duration:
2 x half day
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It is said that we are now operating in a volatile, uncertain, complex and ambiguous (VUCA) world. Resilience is now recognised as a very important competence to demonstrate in the 21st Century workplace. In the context of today’s working environment, the resilience of individuals, and organisations becomes critical for business success.
This workshop will support participants to develop their own “bounce-back ability” and support others to do the same.
To enable participants to identify the elements of resilience and apply them within their own context
By the end of this workshop, participants will be able to:
- Define resilience and explain its importance
- Differentiate between positive and negative thinking
- Challenge the way they think
- Use the ladder of inference
- Develop a resilience grid
- Develop key Emotional Intelligence skills
- Help others to build resilience
This workshop will support participants to develop their own “bounce-back ability” and support others to do the same.
- Why Is Resilience Important?
- Positive vs. Negative Thinking
- The Three Dimensions
- Overcoming Negative Thinking – The ABC Technique
- The Ladder of Inference
- The Locus of Control
- The Levels of Resilience
- The Resilience Grid (Theory & Application)
- Developing Emotional Intelligence
- Helping Others to Become Resilient
- Action Planning
Individuals who wish to develop their own resilience and those who wish to support others to do the same
Jackie Clifford
With almost 30 years’ experience in HR and Learning and Development, Jackie’s enthusiasm for what she does is evident every time you meet her – virtually or in person! Since becoming a freelance L&D specialist in 2006, Jackie has worked with organisations across the UK and internationally supporting hundreds of individuals to increase their effectiveness in their working lives.
Jackie has been commissioned multiple times to deliver training for staff at the University of Suffolk and she is held in high regard by those who have benefited from her training and expertise. Jackie specialises in working with current and aspiring leaders and managers.

This will be an interactive workshop with a range of individual, small group and large group activities and exercised designed to develop skills and knowledge. All participants will be encouraged to share their ideas and experiences and to create personal action plans for applying their learning back in the workplace.
Cost: £285.00
Business Development Manager, cpd@uos.ac.uk or phone 01473 338075