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University of Suffolk Quality Manual

For the University of Suffolk, maintaining and enhancing the quality of our provision is paramount. It is not enough for our students to gain awards which are consistent with the standards expected of the higher education sector - we want them to have the best possible learning experience on the way. This means listening to our students and working with them to continuously improve what we do. Students are represented at all levels in the University, from course committees through to Senate and the Board of Directors. There are also regular opportunities to provide feedback through questionnaires and surveys. The close working relationship with our students that these processes foster enables us to respond positively to their needs and expectations.

It is important for the University of Suffolk to ensure that what we deliver aligns with the standards expected of higher education in the UK. We do this by making sure that we are regularly scrutinised by academics from elsewhere in the university sector who are able to offer valuable advice on our provision. This includes regular feedback from the external examiners appointed to each of our courses and external input in the development and ongoing review of our courses. In addition, where appropriate, we have sought external accreditation of our courses by professional bodies such as the Nursing and Midwifery Council. Extensive input from employers also serves to ensure that our provision is vocationally relevant and improves the employability of our graduates. 

The Quality Manual provides information on the University's procedures for assuring the quality and standards of its awards, and for securing ongoing enhancement.

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Course approval, modification and review

Quality monitoring and enhancement (including RiME processes)

External examiner arrangements

Student representation and feedback

Approval, monitoring and review of partnership activity

Relationships with Professional, Statutory and Regulatory Bodies (PSRBs)

External quality review