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Support and advice for current students

Accessing Support

Staff are available throughout the year and will be happy to discuss your support needs. We aim to offer relevant, tailored support and advice which will help you to achieve your potential. 

You can book an appointment with the disability and wellbeing team via the Infozone. If you have a quick query, you can email the disability and wellbeing team.  

Information about mental health support and emergency contact details.

Your disability and wellbeing adviser can arrange the following:

  • Advice and support in applying for Disabled Students' Allowances 
  • Individual reasonable adjustments 
  • Arrangement of tailored support including Non-Medical Help (NMH) e.g. Note-taking, Study Assistance and/or Mentoring 
  • Diagnostic assessment for Specific Learning Differences 
  • One-to-one study skills tuition 
  • Advice on equipment and access 
  • Exam concessions 
  • Liaison with academic and other university staff and external agencies 
  • Counselling 

In addition to this we understand that personal circumstances may change during your time at university. If this happens you can approach Student Services to discuss how a recent diagnosis may be affecting your studies. We work with each individual to discuss, advise and identify the best support package to help people succeed in their studies. 

Useful resources:

Code of Practice on Reasonable Adjustments for Students.

Disability Statement


YourDSA - Information to help you understand Disabled Students' Allowance (DSA) 

Mind’s guide to Coping with Student Life - About Student Mental Health 

Students against depression - Students Against Depression provides you with a calm environment and the resources to help you find a way forward -  Free Nationwide Service that specialises in providing free help, support, guidance and signposting to anyone suffering with alcohol and substance misuse addiction, Behavioural addictions and Eating Disorders.


    Top tips for staying healthy at university

    • You should register with a Doctor and a Dentist as soon as possible so that you are able to access healthcare when you need it. You can find out about local services through NHS Choices
    • Take a walk and get to know your way around- you can use our map of the uni 
    • Get involved-Visit the Student Union to check out events you can attend and societies you can join 
    • Think about a setting budget- at University of Suffolk we have a finance advice team, check out our page on money advice
    • Thinking about getting a part-time job or internship? Check out the Careers Team
    • Get started on essays early - Learning Services can help with study skills 
    • Sleep well - Regular rest is essential for cognitive function, if you are struggling to sleep you won't just feel tired. Your immune system may become less effective, and you will be less productive in the day time. Tips on how to improve sleep
    • Get organised- Find out who your personal tutor is, take a look at your timetables, module guides and reading lists in to help you feel ready

    Key aspects of being healthy are:




    Smoking cessation

    Sexual health



    A balanced diet is essential for good health. A healthy balanced diet can help your brain to function more effectively. If you eat regular meals with plenty of fruit and veg there is a good chance that you will see an improvement in your overall health and wellbeing, along with improved concentration, stamina, and generally feeling more alert. Give healthy eating a go and let us know how you get on! You can share your healthy recipes and success stories with us on twitter @UOS_StuServices

    Further healthy eating information can be found here:

    NHS Live Well



    Exercise will not only keep you in shape, it will also make you feel good, more energetic and it will help combat stress. The website below has tips on how to get started and improve your fitness.

    NHS Live Well

    Students and staff can get involved in Most Active Students with the Students Union. 



    Around half of students regularly drink more than is recommended by government and many feel pressured by peers to drink more than they originally planned. You should be aware of the risks of drinking alcohol so that you can make an informed decision about how much you drink.

    Our tips:

    • Make sure you eat before or while drinking alcohol
    • Have at least 2 days per week when you don't drink any alcohol
    • Think about plans for the next day
    • Set a budget or drinks limit
    • Alternate alcoholic drinks with soft drinks
    • Beware of others buying you drinks - it can be easy to lose track of how much you have had

    More information about units and measures 

    Drink Aware provide information about how to manage your drinking, how to deal with a hangover, the effects of alcohol on your health and more! Visit their website to review your drinking habits.

    Stay Safe on nights out tips

    The NHS also provides a free drinks tracker app for smart phones, computers or you can print a paper version.


    Smoking cessation

    There are many health risks associated with smoking, and becoming smoke free can vastly improve the health of you and the people you care about.

    For smoking cessation support and advice, visit Suffolk stop smoking


    Sexual health

    Sexual health is about more than STI's and contraception; it is also about feeling comfortable with your sexuality and having healthy relationships.

    If you have any worries about your relationship or sexuality, please contact us for support. The University runs a free, confidential counselling service.

    The chaplaincy staff are also here to listen, whether you have a faith or not.

    For information about sexual health services in Suffolk visit icash suffolk