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Reminder about Infozone and other support for students

1 Feb 2019 10:30AM


The countdown until the start of your studies is on! We hope that after taking the time to look through the information provided for you on the Applicant Area you feel well-prepared, however help is always at hand if you have any questions or concerns.

The Infozone acts as the main point of contact for many of the services and activities that students may need during their time at the University so if you have any questions, the Infozone is the one place to start looking for an answer. The knowledgeable team of Infozone advisers provide a welcoming, friendly and efficient service, and will be able to respond ‘on-the-spot’ to the majority of enquiries. There is no question too big or small!

Find out more about how the Infozone can help applicants and current students here.

You can contact the Infozone by phone: 01473 338833 and email: Opening Hours:

Monday, Wednesday & Thursday: 8.45am-5.15pm

Tuesday: 8.45am-6.30pm

Friday: 8.45am-4.45pm 

Students’ Union Advice Centre

The Students’ Union Advice Centre offers free advice and representation in relation to any issue affecting your student experience. The union is independent from the University and any advice given in confidential and impartial.

Find out more on the Student’ Union website here.

Student Services

The Student Services team offers a range of information, advice and guidance services to students and cover areas including: Careers & Employment, Counselling, Disability and Learning Difficulty Support, Finance, Health and Wellbeing, and support for International Students. The team offers a free, confidential, impartial and experienced service, which meets the needs of the student community and is on hand to provide one-to-one advice and guidance. The team offers a service across the University of Suffolk network| with professional expertise available at each partner college.

If you have a disability or learning difficulty, we advise you to meet with the Student Services team to discuss and additional support needs before you start attending lectures. If you do not have a diagnosed learning difficulty but you have any concerns, we also advise you to make an appointment shortly after starting your course.

Find out more about Student Services here.

Learning Services

Whether you are coming to University straight from further education, or you are a mature student returning to studying after a period away from education, we recognise that all students can benefit on occasion from additional help and advice with their studies.

The Learning Services team are based in the Library and offer a range of services including support with accessing library and course resources, assignment planning toolkit, academic skills and much more. The team run a range of workshops covering these academic skills and are also available for one-to-one appointments.

Find out more on the libguides website here.

To find out more about the Learning Services available across the other partner colleges, please see the Library Information section under your relevant college.

Students can find out how to book appointments with members of the Student Services and Learning Services team by contacting Infozone however we also advise you to keep an eye out for information on the team’s regular workshops and drop-in sessions.