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Learning and teaching guides

A range of guides are available to support staff engaged in teaching and supporting student learning within the University of Suffolk.


Assessment: an overview
This introductory guide provides an overview of the assessment process within the University of Suffolk, including guidance on designing assessment tasks and communicating them effectively to students, pre-issue moderation, managing the submission process, marking, internal and external moderation, Assessment Board procedures and providing feedback to students. 

Generic marking criteria (pdf) (see also Word version that can be adapted to suit staff needs)
The University's generic marking criteria are designed to provide a framework within which individual schools and partner institutions can develop their own marking criteria relevant to the level, subject areas and assessment types offered. The criteria have been developed for each level of study in accordance with the expectations of the Frameworks for Higher Education Qualifications of UK Degree-Awarding Bodies (2014), indicating the intellectual progression and development that students are expected to achieve throughout their course.

Moderation forms
Four templates are provided for staff to use in recording pre- and post-issue assessment moderation processes:
Assignment pre-issue moderation form
Exam pre-issue moderation form
Sample moderation record form
Post-issue moderation summary report form

Using group work

Staff guide: using group work for learning, teaching and assessment  
This staff guide is designed to supplement the Policy for the Assessment of Group Work and provide practical advice on the implementation of group work in a range of different situations, so that staff and their students can derive maximum benefit from group work activity while avoiding some of the common pitfalls. 

Group work: a student guide
This student guide, in the form of a powerpoint presentation, is designed to provide students with advice on getting the most out of group work activities. It addresses some of the benefits and challenges of group working, and provides practical advice on managing group tasks and dealing with any resulting issues. Please feel free to adapt the presentation to suit your own purposes.

The following case studies provide examples of how group work has been effectively used within a range of University of Suffolk courses. If you have good practice to share in relation to group work, we would love to hear from you. Please contact Christine Smith (  

Use of development teams within Computer Games Design
Peer assisted learning groups in the Virtual Environment for Radiotherapy training
Group working within FdA Music Production (West Suffolk College)

The personal tutorial system

In accordance with the University's Personal Tutorial Policy, all students are entitled to tutorial support, usually through the allocation of an individual member of the course team as their personal tutor for the duration of their course. We have produced the following two guides to support the personal tutorial system:

Being a personal tutor: a guide for staff
An interactive guide for staff on the personal tutor role, including hints and tips on building an effective relationship with tutees and suggested discussion topics for meetings at various stages in the student lifecycle. 

Personal tutorials: a guide for students
An interactive student guide to personal tutorials, which it can be helpful to signpost to students as part of the induction process. 

Consumer protection law

Consumer protection law: a guide for staff
This guide has been developed to enable University of Suffolk staff to understand the implications of Consumer Protection Law on how the University operates, and the part they play in ensuring we meet our associated responsibilities to students.