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The Learner Journey


We hope you enjoy your time studying with the University of Suffolk.  Our aim is to give you the best possible experience in academic learning, social activities, as well as benefiting from our range of support services, which are available to everyone studying with us.


Prior to starting your apprenticeship, you will be required to enrol online. All learners are sent an online link from the Admissions team in order to complete this. Being able to enrol will be dependant on you meeting the entry criteria for your chosen apprenticeship standard (i.e. providing sufficient evidence of required qualifications and attending an interview), and being compliant with apprenticeship funding rules (i.e. being employed for 30 hours or more per week, with a levy-paying employer with appropriate contractual paperwork in place).


At the start of your apprenticeship, you will be invited to attend an induction, where you will have the opportunity to:

  • meet members of the Apprenticeship Hub team
  • discuss apprenticeship compliance - such as off-the-job training and tripartite reviews
  • meet members of the Academic Team
  • review programme delivery and assessment schedules
  • learn about the services and learning support available to you
  • tour the campus.


As an apprentice, you will have agreed and signed a Commitment Statement to confirm adherence to the following during your studies with the University of Suffolk:

  • Attend all learning activities/lectures required
  • Complete and evidence 20% off-the-job training
  • Build a portfolio to provide evidence of gaining the skills, knowledge and behaviour required from the Apprenticeship Standard, if required for your programme
  • Proactively participate in tripartite reviews with the appropriate member of the team, and an employer representative present
  • Keep your individual learning plan up to date
  • Complete your End Point Assessment.

The Commitment Statement is intended to be used at, and to inform the regular tripartite reviews between the training provider, employer and apprentice, that take place during the lifetime of the apprenticeship.

The Commitment Statement will be signed by both the employer and the apprentice. A copy of your signed Commitment Statement will be filed within your learner files, should you need to access it. A full list of the roles and responsibilities can be located in Section 2 of the Commitment Statement.


These meetings are an important part of your apprenticeship programme and will be carried out regularly between you, your employer and a member of the University (usually a Skills Coach). This will happen approximately three times per year. The aim of the meetings is to review your progression and allow you the opportunity to raise any issues or concerns you may have. These reviews can be face-to-face or remote via Microsoft Teams.


Once you are ‘on programme’, you will follow your programme timetable of learning. Training is delivered as blended learning and you will be set assessment deadlines, which will be graded on their outcome and formally recorded through a regular meetings called 'assessment boards'. Apprentices can access their assignments and course content using Brightspace, a Virtual Learning Environment. 

Throughout your Apprenticeship Programme, you can access all the Universities facilities including the Profiles Gym as well as the Student Union, Counselling services and Student Life.


All apprentices must undertake an End Point Assessment (EPA), which will be taken at the end of your programme. The EPA is a key part of your apprenticeship, which will assess the knowledge, skills and behaviours you have learnt throughout your work-based learning.

All apprentices MUST undertake their EPA to successfully complete their apprenticeship. We would encourage you to ensure you are prepared to undertake your EPA in a timely fashion, with the appropriate portfolio, dissertation, case study or additional documentation ready. You are advised to refer to your course handbook for detail about the EPA requirements linked to your apprenticeship standard. Alternatively, you may wish to visit the Institute for Apprenticeships website.


On successful completion of your apprenticeship programme at the University of Suffolk, you will be awarded your certificate and have the opportunity to attend your graduation day.