This programme, provided in partnership with Associated British Ports and the Suffolk Chamber of Commerce, provides leadership and management development training for those moving into supervisory or management positions for the first time. It has been specifically designed to meet the needs of those working in International Transport (including those working in Logistics Management, Ports and Shipping Management, Freight Handling, Transportation, Transport Operations, Supply Chain Management) and provides both management skills and contextualised, specialist, input from sector experts.
The programme is designed for people who are:
- Currently employed in ports, shipping, logistics, supply chain or in a related transport organisation;
- About to take on supervisory or first line-management responsibilities, or who have taken these on recently;
- Looking to enhance their knowledge and develop leadership skills.
Over 6 days of training, participants will be introduced to concepts, constructs and techniques that can be applied in the workplace, and which will prepare and equip them for future leadership and management responsibilities.
Day 1 – Being an effective leader
This session will focus on the role that leaders play in the organisation; contrasting leadership and management roles and responsibilities. We will discuss different styles of leadership and invite you to identify your own approach – recognising its strengths and weaknesses. We will then look at the role of the leader in motivating and working within teams and look at strategies to assess and manage team dynamics.
Day 2 – Supporting excellent performance
Leaders need to find ways in which they can support colleagues. During this session, we will look at ways in which those in leadership positions can use coaching skills to improve performance and to align behaviour with the strategic objectives of the organisation. We will discuss the importance of managing performance in a sensitive and pro-active manner and look at ways to handle difficult conversations effectively.
Day 3 – Managing through Finance
Accounting is not ‘facts and figures’. Those who understand the field of accounting have the ability and the vocabulary necessary to direct social organisation. This day will focus on these skills, looking at how to read management accounts and how to work with budgets. We will look at how to understand the flow of money through an organisation, and how this can be used to manage departments – to lead organisations and more pragmatically, to present persuasive arguments for investment or additional resources.
Day 4 – Running Effective Projects
Basic project management skills are central to leadership. This day will introduce core project management tools. It will provide the resources necessary to outline projects and to gain support for your plans from a sponsor. We will look at how the use of project management concepts such as critical path analysis can be used to assess and manage risks – and to reduce the scope for over-running budgets or delivery timescales.
Day 5 – Developing Strategy
Managers at all levels are frequently involved in developing strategy. During this day we will look at some of the techniques that can be used to determine the priorities of the organisation and to assess and prioritise the options available. We will look at what makes an effective strategic plan and how strategy can be communicated within a team.
Day 6 – Managing External Communications
An understanding of marketing approaches is useful to managers at all levels and in all settings. When understood as effective communication with customers and potential customers, marketing becomes a means to promote and persuade customers, colleagues and stakeholders. We will look at strategies for communicating with other businesses (B-2-B) and with individual customers (B-2-C) and how we might start to evaluate the effectiveness of our marketing activity.