As an applicant to the University of Suffolk, we wish to reassure you that we are doing as much as possible to limit the impact of COVID-19 on our community.
We realise that these are unprecedented times and appreciate the impact this will be having on everyone. Whether you have already applied, or are still considering your options, we are committed to working collectively to ensure your application to the University of Suffolk is not adversely affected by the situation we find ourselves in.
Will my application still be processed within the usual timeframe?
Our Admissions Team are working hard to process all applications received, within our standard processing timeframes. The Team are available by phone or email if you have a question about your application and will be happy to help. If we need more information from you in order to process your application, it is likely that we will email rather than call so it is important that you keep checking the email account listed on your application, and email email@example.com if your email address (or any other contact details) changes.
What date should I submit my University application by?
We always recommend that you submit your application as soon as possible, to ensure you have sufficient time to prepare for your studies if you are made an offer.
In response to the most recent lockdown, the 15 January equal consideration deadline for UCAS undergraduate applications has been extended to 29 January 2021. Our advice is not to wait until this date to submit your application if it is complete but if you apply by the 29 January 2021 you will be guaranteed equal consideration for your chosen course.
For the majority of courses applications received after this date will still be processed as normal, however some courses may only consider applications received before the 29 January, to check if this applies for your course please call Admissions directly on 01473 338348.
Are in-person interviews on campus still going ahead?
The University is still conducting interviews for courses where these are a requirement. Most interviews are happening virtually, your interview invitation will give you all the information you need to engage with your interview, as well as the date and time.
Your interview will be conducted by academic teams for your chosen course, and you will still have the opportunity to ask any questions you may have. If you feel like you may need more information about studying at the University of Suffolk you can email firstname.lastname@example.org.
Can I visit the campus?
You can have a look around our Waterfront Campus using our Virtual Tour.
I cannot get hold of the information/documents you have requested, what can I do?
We understand that it may be difficult for you to get hold of information or documents to support your application. If you are having difficulties obtaining any details please email email@example.com as soon as possible to let us know. We will make a note on your application that a delay may be expected, if this means the processing of your application falls outside UCAS deadlines we will update you on the steps we will take to process a decision at the appropriate time.
What will teaching be like if I’m starting a course from January/February or September 2021?
For the whole of the current academic year, 2020-21, the delivery of our courses will be as follows (and subject to any further restriction put in place by the Government or local public health authority).
- all lectures will be delivered online and made available to you in Brightspace,
- small seminars and group tutorials will be delivered on campus, as far as possible, with students who are not able to join campus due to lockdown or social isolation being able to engage remotely,
- managed access to on-campus specialist laboratories, studios and study facilities such as the Library.
The University continues to monitor the on-going situation and will update on our plans for upcoming intakes soon.
I've been made a conditional offer, what do the recent changes to qualifications mean for me?
Whilst changes to assessment methods are being considered for many qualifications, the expectation is that learners will still receive final grades in time for Summer 2021. Should you find that you don’t quite achieve the grades you expect in the summer, we wish to reassure you that the extenuating circumstances brought on as a result of the pandemic, will be taken into consideration as we review your application.
As a University community, we acknowledge that the current situation may have an impact on your preparedness for higher education study. Please be assured that when you enrol with us we have a range of information, advice and guidance services to help support you make the transition.
Make sure you stay in touch with us, we’re here to help as much as we can. The Admissions Team are available by phone, email or LiveChat. You can also keep yourself up to date via our University of Suffolk – New Starters Facebook page.
Student Life are using the chat function in Office 365 Teams to hold appointments either as a phone call via your computer or laptop, or with video connection. There is also an instant chat feature. You can choose which function you would like to use.
You can also contact advisers through the following emails:
Careers Team firstname.lastname@example.org
Finance Team email@example.com
Student Life firstname.lastname@example.org
Study abroad and International support email@example.com
Disability, Mental Health, Counselling and diagnostic assessments firstname.lastname@example.org