Accessing Support
The University of Suffolk aims to create an environment which is accessible for students with any disability. This includes specific learning differences, sensory impairment, long-term medical conditions and/or mental ill health.
Staff are available throughout the year and will be happy to discuss your support needs. We aim to offer relevant, tailored support and advice which will help you to achieve your potential.
We recommend that you contact Student Services as soon as possible to make an appointment, where you can discuss support arrangements with an adviser. With your input, support arrangements are identified and put in place using a Reasonable Adjustment Agreement (RAA). Find more detailed information about Reasonable adjustments here
Download the Code of Practice on Reasonable Adjustments for Students.
Staff can also advise of eligibility for Disabled Students' Allowances (DSAs). More information is available at YourDSA.
Your disability and wellbeing adviser can arrange the following:
- Advice and support in applying for Disabled Students' Allowances
- Individual reasonable adjustments
- Arrangement of tailored support including Non-Medical Help (NMH) e.g. Note-taking, Study Assistance and/or Mentoring (please see: NMH Support for more information)
- Diagnostic assessment for Specific Learning Differences
- One-to-one study skills tuition
- Advice on equipment and access
- Exam concessions
- Liaison with academic and other university staff and external agencies
- Counselling
The University of Suffolk is committed to inclusive learning and teaching and encourages all students who might need additional support because of a disability to contact StudentSupport@uos.ac.uk. We have a Disability Statement which can also be sent to you on request or viewed here:
We recommend that you inform student services of any specific requirements on application and/or enrolment so that we can ensure support is in place and ready for the start of your course.
In addition to this, we understand that personal circumstances may change during your time at university. If this happens you can approach Student Services to discuss how a recent diagnosis or short-term illness may be affecting your studies. We work with each individual to discuss, advise and identify the best support package to help people succeed in their studies.
University of Suffolk (Ipswich Campus)
Appointments can be booked via the telephone (01473 338833) or by emailing the student support inbox studentsupport@uos.ac.uk.
Appointments can be scheduled to be face to face, virtual or via telephone.
The designated safeguarding leads at the Ipswich Campus are:
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Chantalle Hawley: c.hawley@uos.ac.uk
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Amy Quinton: a.quinton2@uos.ac.uk
Open the links below to find out how to contact the support services at our other campus locations.
Suffolk New College:
Enquiries regarding additional learning or medical needs : ALS@suffolk.ac.uk
All other enquiries:Student Support: support@suffolk.ac.uk
Student Support and Safeguarding Manager:
Heather Hunt
Email: HeatherHunt@suffolk.ac.uk
Tel: 01473 382239
You can contact the SENDs & Learning support team on 01284 716 257.
Students can also contact the welfare duty line on 01284 716397
The designated safeguarding leads are:
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Claire Battey: claire.battey@wsc.ac.uk
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Sarah – Louise Neesam: louise.neesam@wsc.ac.uk
Appointments can be booked via email SENDSupport@eastcoast.ac.uk.
This are flexible around the student and are offered to be face-to-face, virtual or a phone call.
The designated safeguarding leads are:
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Great Yarmouth - Maria Watson (07795 306828)
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Lowestoft – Jess Leggett (07747 442823)
Any appointment request via email should be directed to allenquiries@lsclondon.co.uk
The lead contact for disability and wellbeing is:
- Rabindra Shrestha: rabindra.shrestha@lsclondon.co.uk
The designated safeguarding lead is:
- David Silbergh: david.silbergh@lsclondon.co.uk
The process to book student appointments is to email welfare@globalbanking.ac.uk or visit welfare office on campus.
The lead contact for disability and wellbeing is:
- Loretta Miller (lmiller@globalbanking.ac.uk).
Loretta Miller is also the safeguarding lead.
To book an appointment:
Main contact nbhosale@ldtraining.ac.uk