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COVID-19: a message to our EU and International Applicants

We realise that these are unprecedented times and appreciate the impact this will be having on everyone. Universities across the UK have had to adapt to the ever-changing circumstances the Covid-19 pandemic has brought. The University of Suffolk wishes to reassure you that we are committed to ensuring our applications and admissions processes will endeavour to stay at the forefront of developments in each country with regards to exams, final grades, and travel restriction permutations.

The information below outlines how we at the University of Suffolk anticipate your application being processed. As always, our Admissions Team are here to help, colleagues are working remotely at present, but can be contacted by emailing or through Livechat.

I will receive a final grade and am holding a conditional offer* to study

If you receive final grades and these meet the conditions of your offer there’s nothing else you need to do. Should you find that you don’t quite achieve the grades you expect in the summer, we wish to reassure you that the extenuating circumstances brought on as a result of the pandemic, will be taken into consideration as we review your application.

I will receive a final grade and my application is pending

We will review your application within our normal time-frames, in line with published entry requirements. Here at the University of Suffolk we wish to reassure you that the extenuating circumstances we find ourselves in will be taken into consideration as we review your application and, should you be made an offer to study, when we receive any pending results in the summer

Please note, this communication does not constitute an offer of a place. Offers will be notified to successful applicants via UCAS Track and/or communications sent directly via the University of Suffolk Admissions Team

What happens if I won’t be awarded a final grade?

Many countries are still working through the potential outcomes for individuals studying towards final qualifications. Should it become clear that you will not be awarded with a final grade, please be assured that we will work to find a solution to assess whether we believe you have met the academic conditions of your offer. This will likely be based upon study completed thus far, your personal statement, reference, and any interviews, auditions or portfolio reviews undertaken.

What if my offer is conditional upon English Language?

We realise that English Language qualifications may also be affected by these circumstances and wish to reassure you that in the event that you are unable to undertake a test we will utilise alternative methods to assess your English Language ability. We are now accepting IELTS indicator online test and have also modified our University of Suffolk Password test so that this can be invigilated and taken remotely online. Please see for more details.

Will you be teaching on campus in September or will it be online?

The University of Suffolk welcomed new and returning students back to our main Ipswich Waterfront Campus in September 2020. For those that arrived from countries that did not feature on the UK Government’s ‘travel corridor list’ at the time of arrival, they were required to self-isolate in their accommodation for the mandatory 14-day period upon arrival. We have adopted a blended learning approach to our academic delivery this year – with programmes delivered both face-to-face, as well as through online lecture webinars.

All students will experience a significant part of their course on campus and face to face.

A priority for on campus learning and teaching will be access to specialist facilities (including laboratories, clinical simulation, and art studios), group and individual tutorials, small group seminars or workshops, and study facilities and resources. To ensure we can achieve this in Semester one, we will use our virtual learning environment to provide online lectures.

Our library is operational, with its use for students, staff, and public falls in line with current government guidelines. All library resources are available online.

Our approach to assessment in the 2020/21 academic year will support students to deliver their best work whilst ensuring that students are kept safe and not disadvantaged by actions related to managing the current pandemic.

We recognise that at this time, no university can guarantee a fully open and operational campus for its students. We are however committed to ensuring that all of our new and returning students have access to their course teams, library resources, and the support services necessary to support them in their learning, as well as creating a safe and friendly community campus in which we can all work and learn during this ever-changing time.

Can you provide any extra financial support?

As well as our existing EU and International scholarship we have introduced an extra "Winter break" travel bursary for our EU students. These bursaries are designed to enable students to assist students with the travel costs when joining us at Suffolk and when returning to your home country for winter break. Full details can be found here

Will I have to self-isolate when I arrive at Suffolk?

We've put together a guide on self-isolation requirements for when you arrive in the U.K, please see for further guidance

What can I do?

As a University community we acknowledge that the current situation may have an impact on your preparedness for higher education study. Please be assured that when you enrol with us we have a range of information, advice and guidance services to help support you make the transition.

As we move through the next few months please make sure you stay in touch with us; we are here to help as much as we can. As outlined above, we are contactable by email or livechat. You can also keep yourself up to date via our University of Suffolk – New Starters Facebook page.